Tech Help:

If you need assistance, please contact us at (615) 340-9033. All service calls and installations are dispatched from our headquarters in Nashville. Our weekend help line is (615) 305-9931. You can also contact us via email. We have more information available for you on this web site for you to view or download to help you with various technical issues.

If you are looking for manuals, troubleshooting guides and other helpful documents (such as channel lists for our background music services), we have a large library of documents available for you to view or download. To access these documents, please click on the name of the product line below, and then you will be directed to the page with all the available documents listed:

PAR Drive Thru (3M)






Play Network

Fast Track 2+2
Drive Thru Timers

Handy Phone Numbers:

PAR Technical Support Available 24/7: (800) 328-0033 

HM Electronics (HME headset systems & drive thru timers): (800) 848-4468

Hyperactive Technologies (Qtimer drive thru timer and order confirmation system) (877) 334-9737

Delphi Display Systems (order confirmation systems and Fast Track timers: (800) 456-0060

Mixhits Radio: 800-649-4487

PlayNetwork (music, messaging & video): (888) 567-7529

Mood Media (formerly DMX music): (800) 345-5000

AME Music: (888) AME-5005

AMTC (Sirius for Business): (800) 741-AMTC (2682)

ESS Nashville is a proven leader in the Tech Help and drive-thru communications industry. Since our founding in 1969 and subsequent growth, we have provided superior installations, support and service after the sale to a large and loyal base of customers. The breadth of our experience and commitment to excellence have earned us our reputation as one of the nations finest.